Published on ZDNet News: February 10, 2006, 12:26 PM PT
Egypt is making a pitch to be the next offshore outsourcing hot-spot, claiming that its foreign language skills and low labor costs put the country in a strong position to compete with India and Eastern Europe.
AT Kearney recently ranked Egypt number 12 in a list of top offshore outsourcing destinations and while the country's share of the offshore call-center market is still very small, analyst Datamonitor predicts it will grow by 52 percent over the next 12 months.
Egypt's leading call center company Xceed has a 1,200 seat operation at a new government-subsidized high-tech Smart Village just outside Cairo where salaries for staff working on offshore accounts range from around $350 to $440 per month.
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