by Alan Pelz-Sharpe
01-Mar-2006
There is a hunger in larger enterprises for solutions to help the average worker handle the masses of information that they currently encounter. Management is placing equally strong demands to meet compliance requirements. Together these two drivers are providing a huge boost to the world of Enterprise Content Management (ECM).
Nevertheless these 2 trends have created new problems that, on the surface, seem difficult to reconcile, including:
- Endemic competition between 2 camps within the enterprise: those espousing traditional, heavy-duty ECM vs. those seeking "ECM for the masses."
- A dawning realization that the vast majority of content never makes it into either type of system.
- Essential Records Management activities going almost completely ignored, despite the recent compliance push.
All is not lost. I'll argue that on the one hand, the technology may not matter that much anyway, since ECM is really about processes and standards. And as enterprises sort out those processes, they may well find a need for new types of tools and systems in any case.
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h.o.s.a.m.r.e.d
Be OpeN Mind
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http://hosamred.blogspot.com
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